February 23, 2015

Regina Health Center in top 1% in Ohio for nursing home family satisfaction

Regina Health Center was in the top 1 percent of all Ohio nursing homes in the recently released Ohio Department of Aging family satisfaction survey. With a score of 95.12 out of 100, Regina Health Center (RHC) placed ninth among more than 960 nursing homes surveyed.

The annual family satisfaction survey is conducted by an independent research group on behalf of the Ohio Department of Aging. The survey asks a family member or friend of each nursing home resident about his or her perception of the facility's activities, administration, meals and dining, direct care, nursing and other factors that affect his or her family member's life in the facility.

“I cannot express how proud I am of the staff of RHC for their commitment to excellence for these superlative results on the family satisfaction survey. In the past year alone, they have also achieved a perfect, deficiency-free survey for both assisted living and skilled nursing from the Ohio Department of Health, and again earned the highest Five-Star Quality Rating from the Centers for Medicare & Medicaid (CMS),” said Mark Yantek, executive director, RHC. “Adding to all these accomplishments is the fact that we have excellent results in the state on clinical measures in preventing returns to the hospital and infection rates.”

RHC has also been named one of the best nursing homes in the country by U.S. News & World Report, as well as maintaining the Five-Star Quality Rating from the CMS, which is a rating only a small percent of all nursing homes in Ohio receive. The recognitions underscore RHC’s commitment to being a high-quality provider of compassionate and holistic health care services for religious and lay people needing short-term rehabilitation, assisted living, respite care or residential nursing care.

Regina Health Center is a ministry of the Sisters of Charity Health System.

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