September 22, 2014

Regina Health Center receives deficiency-free rating from Ohio Department of Health

Regina Health Center recently received a deficiency-free survey from the Ohio Department of Health (ODH). To receive a deficiency-free survey, Regina Health Center had to meet hundreds of federal and state health and safety standards. Approximately 10 percent of all facilities nationally and in Ohio receive a deficiency-free survey.

The Quality Indicator Survey (QIS) encompasses professional care standards, infection control, food preparation, drug administration and areas covering the environment of residents and overall quality of health care administration. The survey process itself involved an unannounced visit from five ODH employees who spent four days reviewing organizational procedures while observing hands-on operations.

“The survey requirements are very stringent, which makes it extremely difficult to receive a 100-percent deficiency-free survey. The results are a testament to the hard work and commitment to provide exceptional care of everyone at Regina Health Center,” said Mark Yantek, executive director, Regina Health Center. “The results are also consistent with the other high marks we receive from residents and their families, and from the Centers for Medicare & Medicaid Services, which indicate a pattern of excellence that we strive to make happen every day.”

The surveyors also interviewed staff, residents and family members, and examined medical records and other documentation required by long-term care regulations. The survey process focuses on how the needs of residents are met, encompassing not only their medical and nursing needs, but also their social, psychological, spiritual, nutritional and physical needs. The QIS process occurs every nine to 15 months through unannounced multi-day inspections.

“Our deficiency-free survey is the result of an outstanding staff delivering the highest quality of care for our elderly residents who are here for short-term rehab or on a long-term basis,” said Janet Cinadr, director of nursing at Regina Health Center. “Everyone associated with Regina Health Center, especially our residents, should take great pride in this recognition of our quality services. The surveyors noted that our residents said they were happy and felt Regina was their ‘home,’ and that the staff cared for them as individuals.”

Regina Health Center has also been named one of the best nursing homes in the country by U.S. News & World Report, as well as maintaining the highest Five-Star Quality Rating from the Centers for Medicare & Medicaid Services (CMS), which is a rating only a small percent of all nursing homes in Ohio receive. The recognitions underscore Regina Health Center’s commitment to being a high-quality provider of compassionate and holistic health care services for religious and lay people needing short-term rehabilitation, assisted living, respite care or residential nursing care.

Regina Health Center is a ministry of the Sisters of Charity Health System.

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