June 19, 2014

Regina Health Center continues to improve already strong quality of care

Regina Health Center (RHC) is one of 251 nursing homes in the United States participating in a project designed to evaluate the INTERACT quality improvement program. INTERACT (Interventions to Reduce Acute Care Transfers) is recommended by the CMS to improve the care of nursing home residents.

In place since early 2014, the results of INTERACT have been extremely positive for RHC. Its readmission rate had been close to the national average of 25 percent. In March, the readmission rate was less than 15 percent, which is RHC’s ongoing goal.

Nationally, one in four Medicare patients admitted to skilled nursing facilities from hospitals were readmitted to the hospital within 30 days. And, up to two-thirds of hospital transfers are rated as potentially avoidable by long-term care health professionals.

The INTERACT program focuses on the management of acute change in resident condition. It currently tracks three diagnoses that have a higher readmission rate. The program provides clinical and educational tools and strategies that are used in every day practice. The goal is to improve care and reduce the frequency of potentially avoidable transfers to the hospital, which can result in numerous complications of hospitalization and billions of dollars in unnecessary health care expenditures.

“Implementing the INTERACT program proved to be seamless because our staff is accustomed to constantly striving for quality improvement, our director of nursing does a great job educating our nursing staff and setting realistic goals for them, and care at RHC has always been ‘global.’ INTERACT fits that model because it is a team effort, providing checklists and education so staff at every level can monitor residents,” said Mark Yantek, RHC’s executive director.

RHC’s many quality-of-care achievements are well documented, including being recognized in March by U.S. News and World Report as one of the best nursing homes in the country.

Regina Health Center is a ministry of the Sisters of Charity Health System.

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