July 2, 2012

Providence Hospitals receives GHX Best 50 Customer Award for the third straight year

Providence Hospitals, a ministry of the Sisters of Charity Health System, received the 2011 GHX Best 50 Customer Award at the 2012 GHX Healthcare Supply Chain Summit in Orlando.

Out of more than 3,900 hospitals in the United States and Canada, Providence was recognized as a top performer connected to the GHX electronic trading exchange. The hospitals were evaluated on aspects such as exception rates, purchasing and invoice volume, exchange utilization and trading partner connections. Providence Hospitals attained the highest scores in each category to be chosen for this award.

“With supply chain costs on a trajectory to supersede labor costs as early as 2022 for some hospitals, the supply chain is an area in critical need of reform,” said Bruce Johnson, GHX president and CEO. “This year’s Best 50 honors those GHX provider members that recognize the important role that the supply chain plays in the financial health of their organizations and are making meaningful changes to improve its performance.”

The GHX Healthcare Supply Chain Summit is the largest health care event that unites the purchase and sale sides of the health care supply chain to learn and exchange new ways to improve the growth of the health care business and decrease costs.

According to Rick Born, director of materials management at Providence Hospitals, they could not have achieved this honor without the collaboration of everyone in the organization.

“Providing quality services for patients, employees and visitors is our focus as a health care organization,” said Born. “Providence employees across every department have worked hard to decrease our costs by identifying ways we can operate in a more lean way. It is engrained into our culture that we should constantly look for ways to maximize our resources without compromising our quality.”

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From its Cleveland headquarters, the Sisters of Charity Health System provides oversight, leadership and strategic direction to more than 20 organizations responding to community needs in Canton and Cleveland, Ohio, and South Carolina.

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