June 18, 2015

Providence Physicians practices earn national recognition for patient-centered care

The National Committee for Quality Assurance (NCQA) recently recognized several Providence Hospitals physician practices with the Patient-Centered Medical Home (PCMH) designation. Providence Northeast Family Care, Providence Internal Medicine Northeast, Providence Internal Medicine Downtown, Providence Family Medicine Clemson Road and Providence Family Medicine Heathwood are now Level 2 medical homes.

The NCQA Patient-Centered Medical Home is a model of primary care that combines teamwork and information technology to improve care, improve patients’ experience of care and reduce costs. Medical homes foster ongoing partnerships between patients and their personal clinicians, instead of approaching care as the sum of episodic office visits. Each patient’s care is overseen by clinician-led care teams that coordinate treatment across the health care system. Research shows that medical homes can lead to higher quality and lower costs, and can improve patient- and provider-reported experiences of care.

“This recognition raises the bar in defining high-quality care by emphasizing access, health information technology and coordinated care focused on patients,” said Providence Physicians Administrator Ken Beasley. “I am proud of our staff for working so diligently to implement the processes that allow us to give the right care, at the right time.”

To earn recognition, which is valid for three years, the Providence Physicians practices demonstrated the ability to meet the program’s key elements, embodying characteristics of the medical home. NCQA standards align with the joint principles of the Patient-Centered Medical Home established with the American College of Physicians, the American Academy of Family Physicians, the American Academy of Pediatrics and the American Osteopathic Association.

Providence Physicians practices are part of Providence Hospitals, which is a ministry of the Sisters of Charity Health System.

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