June 15, 2015
St. John Medical Center was recently recognized by two health care evaluation groups, receiving a 4-star rating for patient satisfaction from the Centers for Medicare & Medicaid Services and an “A” rating for patient safety from the Leapfrog Group. An “A” rating is the highest possible score.
St. John President and CEO William Young Jr. said the awards further demonstrate the hospital’s ongoing commitment to care. “Of course, we are honored that the efforts of our faculty are evident to outside organizations. The awards portray our prioritization of individual attention and personalized care,” he said.
The Centers for Medicare & Medicaid Services publicly rates hospitals so consumers can better understand the quality of care provided. The comparison is an essential tool for making the most of health care dollars and helping patients choose a care center.
Criteria are based on doctor-patient communication, cleanliness, environment, responsiveness of staff and preparation for patient independence. The 5-star rating system aims to encourage medical centers to continuously improve every aspect of patient care.
The Leapfrog Group advocates for transparency in safety by medical providers so customers can make informed decisions about where to be treated. Hospitals are evaluated by analyzing the institution's efforts to prevent new infections and eliminate errors.
St. John Medical Center is co-owned by the Sisters of Charity Health System and University Hospitals.