August 26, 2013

Consumer Reports ranks St. John Medical Center high in surgical outcomes

St. John Medical Center fared well in Consumer Reports’ recently released “Your safer-surgery survival guide,” which evaluated 2,463 U.S. hospitals. The guide was created to help consumers make more informed choices about where to have surgeries. St. John received an “above average” rating based on how patients fare during and after surgery, ranking it as one of the top five hospitals among 20 in Greater Cleveland.

The Consumer Reports’ ratings for the first time make public a measure that some hospitals now use to track quality—the percentage of Medicare patients undergoing surgery who die in the hospital or stay longer than expected. Consumer Reports looked at results for 27 kinds of scheduled surgeries, which it combined into an overall surgery rating.

St. John’s strong rating from Consumer Reports follows high rankings in the July release of U.S. News and World Report’s coveted annual “Best Hospitals” rankings for 2013-2014, which recognized St. John Medical Center as being among the best in Ohio, and as delivering “high performance” care in multiple specialties. St. John also received an “A” in patient safety from The Leapfrog Group.

“The value of these surveys is extremely important to hospitals, as more prospective patients refer to these third-party ratings to choose a hospital for their care,” said William Young, president and CEO of St. John Medical Center.

To develop the ratings, Consumer Reports worked with MPA, a health care consulting firm with expertise in analyzing medical claims and clinical records. This project uses billing claims that hospitals submitted to Medicare for patients 65 and older, from 2009 through 2011, and covers 2,463 hospitals in all 50 states plus Washington, D.C., and Puerto Rico.

St. John Medical Center is co-owned by the Sisters of Charity Health System and University Hospitals.

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