July 2, 2012
Providence Hospitals has been named the "Hospital of the Year" for 2011 by the National Mended Hearts organization.
“This group of volunteering truly makes our hospital stand out. Our Mended Hearts volunteers have a unique ability to empathize with the patients they are visiting, and offer a source of comfort having walked in those shoes,” said Trudi Roberts, Director of Volunteer Services.
Mended Hearts is a national nonprofit organization made up of nearly 18,000 individuals in 300 chapters nationwide who share their stories by volunteering their time to visit patients in hospitals. Volunteers are all past heart patients looking to connect, answer questions and provide comfort for current heart patients dealing with the same situation.
Chapter #189, also known as the Providence Heartbeat, has grown to more than 110 members since it began in 1998. Members volunteer seven days a week and reached 13,316 visits in 2011. Their goal is to ensure that every heart patient at Providence Hospital is visited at least once by at least one volunteer.
“Our visitors are extremely well-received by patients and nurses,” said Bill Malouche, Patient Visiting Committee Chair. “We are seeing everyone who is here for heart care and I enjoy it. It is truly great to be alive and help others thanks to Providence Hospital.”
Providence Hospitals is a ministry of the Sisters of Charity Health System.